ATM cards in Kabwe disabled following fraud scare

ATM cards in Kabwe disabled following fraud scare

kabwe

Barclays Kabwe branch

Barclays Bank Kabwe branch ATM control system has reportedly been tempered with by unknown people and depositors’ money could have been fradulently withdrawn without their consent, but management has acted quickly and invalidated all ATM cards and asked the card owners to re-apply and the exercise has inconvenienced some depositors who wanted to withdraw their money over the weekend.
Reliable sources from the bank told the wathdog that the suspected tempering with the system was done on Friday last week. “It is like the fraudsters had targeted civil servants, most of whom started getting their salaries last week but we quickly discovered and then issued an innvalidation instruction, without that we could have lost plenty of money as a bank,” said the source.
And a number of depositors found at the bank located at the refurbished branch on the corner of Katebe Chilufya street and Marshall avenue which remained unused for about a decade complained that the development left them stranded. “I was supposed to withdraw money for my fuel so that I travel to Chingola but yesterday I failed to get the money and today I have been asked to re-apply for the card,” said one of the victims.
The development has also inconvenienced some depositors as they are being asked to do the same fomalities of applying for the card. “When we applied, we were asked to bring National registration cards (NRCs) which we beleieve the bank still has copies in their data base but why should they again start asking us for fresh IDs, it is not every time that we move with IDs, said a middle aged accountant who also said that he doubted the safety of the money under Barclays.
It is not certain as to whether there was any money fraudulently withdrawn from the time the system was tempered with up to the time the problem was discovered.
Another source from the bank told the Zambian watchdog that investigations have been launched as management suspect some inside job with the aid of IT workers in the bank.

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