kindly hide my I’d.I would like to express my deepest displeasure with the manner in which ECZ is handling its customer complanits.Facts are that I wrote my GCE in august this year and tried to check my results after they were annopunced on wednsday.I used d correct procedure of typing Exam no. Year G12 and sent to 8383,I did so on zamtel X3 on Mtn X5 and Airtel X3,in all my attempts I was being charged K4.I have lost K44 since they announced the results yet results are not being sent to me,isn’t this broad day light robberly? You advertise a service that is not effective,what’s the meaning of that? Just incompetence at its peak.I tried to make a follow up through the 3 network service providers (zamtel,mtn & airtel) I was being referred to ECZ,iv called their toll free number (8383) I doubt if there are agents on d console attending to customer queries as it is constantly busy and when chanced,it goes unanswered….tried to send emails NOTHING,what sort of a nonsense is this????….I only wonder if @ all there are people working for ECZ!!! [email protected]….for further queries.Thank you.