South Africa’s biggest intercity passenger bus services will introduce its services to Zambia October Moth end, the Watchdog understands.
Intercape, http://www.intercape.co.za/home/, currently services all towns in South Africa and most cities in Southern Africa.
The introduction of Intercape services from Johannesburg to Lusaka and Livingstone is likely to bring excitement to passengers who have been subjected to poor services by Zambian operators.
Hundreds of cross-border traders travel from Lusaka to South Africa everyday but there have been complaints of poor services. South Africa is one Zambia’s biggest trade partners.
Among the most frequent complaints from travellers has been overloading of luggage to the extent where luggage is packed inside the bus on the seats meant for passengers, over speeding, lack of toilets on board and lack of courtesy by bus crews. Passengers have also been complaining of being dumped in some dark corners called stations when they reach Johannesburg at night.
Though slightly more expensive than the current route operators, Intercape’ safety record and condition of the coaches are excellent.