Am writing today to complain of the poor services we are receiving here at Shoprite in Chingola. Most prices indicated on their display is totally different from what they will indicate at the till….This Morning I bought stuff thinking I’ll just spend only K284 but ended up paying K620 instead. After querying only to be told that someone is feeling lazy to change and replace old price tags with new ones.
I trust this is not the way big companies like Shoprite wishes to conduct business with valued customers—I have been with you since the company came to Zambia and have never encountered such before. I would be happy if they can start indicating correct prices to prevent deceiving people or a similar situation from recurring.