I would like through your popular electronic news bulletin, to bring to the attention of the Zambian people of the happenings at Airtel Zambia. Our employers.
Bharti Airtel of India are racist and perpetuate modern day slavery.
First and foremost, despite making millions of Dollars every month from the Zambian people, Airtel does not have any indigenous Zambian in a strategic management position at airtel Zambia or anywhere in the group as opposed to Indians and Kenyans.
Our current management at Airtel zambia is made up of only foreigners mainly Indians. Even simple jobs such as technicians are now done by Indians who are being shipped in everyday. The following is the composition of our management team.
1. Managing Director-Zimbabwean
2. Finance Director-Indian
3. Sales and Distribution Director-Indian
4. Marketing Director – Indian
5. Technical Director – Indian
6.Procurement Director – Indian
7. Chief Operating officer- Indian
After all these years of operating in Zambia and making all the profits, why hasn’t the company developed some indigenous Zambians to be in critical Management positions? Even in a country such as Malawi the MD for airtel is a local Malawian. The same goes for Nigeria and many other countries. Why is it that in Zambia the whole management is dominated by indians? surely even jobs such as sales, customer service and Marketing are now done by Indians?
These Indians don’t even understand the local culture. The work us like slaves and verbally abuse us. Insults are the order of the day. They insult us for the slightest mistakes with no regard for our dignity as humans beings. If they feel, as they always say, that Zambians are so lazy and thick in the head, then why do they continue doing business here?
Moreover, they have now casualized us. Everybody in customer service is a casual working for an Indian out source company. They work us long hours and pay us slave wages. We are really suffering. The ministry of labour must look at this.
BELOW ARE THE DIRECTORS OF AIRTEL ZAMBIA (added by Watchdog)
|Fayaz King – Managing Director Zambia|
|Before joining airtel Zambia, in August 2010, Fayaz King ably led then airtel Malawi as Managing Director with excellent results.Fayaz King holds a Master of Business Administration and Bachelor of Business Studies (Honors) degrees from the University of Zimbabwe as well as a Diploma in Marketing from the Chartered Institute of Marketing, United Kingdom|
|Prior to joining airtel, Fayaz brings 18 years of FMCG experience from Unilever Zimbabwe where he started his career working in various commercial roles culminating as Head of Foods. He moved on to Fast Food operator, Innscor Africa as Group Marketing Director focusing on the Bakery and Confectionary business.|
|Andrew Jones – Finance Director Zambia|
|Andrew Jones joined airtel as Finance Director effective 5th December, 2008.Andrew, a UK qualified Chartered Accountant, brings considerable finance experience to airtel Zambia having been in the field for 24 years.|
|Andrew joined Coopers and Lybrand in 1987 in Blantyre, Malawi as a Manager, becoming a partner in 2000. He subsequently worked for Carlsberg/Southern Bottlers as Financial Controller, also in Blantyre. In 2003, Andrew joined the airtel Group as Finance Director in Sierra Leone and was transferred to the airtel Group in Malawi in 2006 in the same capacity.|
|Mark Ocitti – airtel Zambia Operations Director|
|Mark joined then Celtel Zambia as Sales Director in October 2007, moving from Celtel Uganda where he held the position of Sales Director. While in Uganda, Mark played a leading role in revamping the operation from worst performer in the group to best performer in 2007. During his time in Zambia, Mark has not only been instrumental in maintaining the company’s dominant leadership position but also oversaw the successful rebranding of the company first from Celtel to Zain in August 2009 and more recently from Zain to airtel in September 2010. Mark was promoted from Sales Director to take on the position of Commercial Director in April 2010 and further in April 2011 to his current position of Operations Director where he oversees the company’s zonal operations.|
|Prior to joining airtel, Mark worked for Shell East Africa where he was instrumental in maintaining the leadership position of the brand in East Africa. His last position in the company was that Retail Sales Manager in Uganda.Mark Ocitti holds a Bachelor of Statistics degree from Makerere University in Uganda and a Masters in Business Administration from Herriot Watt University, Edinburgh Business School in the UK.|
|Mato Shimabale – Customer Service Director Zambia|
|Mato Shimabale took up his appointment as Customer Service Director for airtel Zambia in October, 2008.Mato has been with airtel (then Celtel) since October 2001.|
|Previously, Mato worked for Lonrho and National Breweries Plc a subsidiary of SAB Miller. He holds BA in Economics degree, CIM Advanced certificate and a Post graduate Diploma in Business Administration.|
|James Museba – Information Technology Director Zambia|
|James Museba was appointed Information Technology Director in Feb 2006.Prior to joining airtel he held various senior management positions at African Banking Corporation (now BancABC) and Interfin Merchant Bank of Zimbabwe. His experience spans over 19 years in the mobile telecom, banking and information technology industries. He was responsible for laying the blueprint of an efficient and robust IT and back office infrastructure for Interfin Merchant Bank.|
|James holds a Bachelor of Science in Computer Science and Mathematics, ACCA Certified Diploma in Accounting and Finance and an MBA.|
|Mumbi Kandeke Mwila – Human Resource and Administration Director Zambia|
|Mumbi Kandeke Mwila joined airtel then Celtel Zambia in 2004 and worked in Human Resource Department until 2008.She later Joined airtel Sierra Leone where she was reporting to the Managing Director, she headed-up the HR function, and transformed it into an exemplary department to the benefit of employees and stakeholders alike. She later came back to Zambia in 2010 in the capacity of Human Resource and Administration Director.|
|She has certificates in Human Resource, Negotiation. She is a member of the Human Resource Institute of Zambia, The Human Resource Institute of New Zealand.Before joining airtel, she worked with an NGO and was involved in leadership development among female students at the University of Zambia.|
|Suraj Sirmoria – Networks Director Zambia|
|Suraj Sirmoria is the Networks Director for Zambia. Suraj is responsible for the overall strategy and operations of the Networks department.Suraj has over 20 years of experience in managing network operations. He transitioned into airtel from his previous role with Nokia Siemens Networks Limited where he served as Networks Director, responsible for the Network strategy, service delivery and roll out in India.|
|He holds a Degree and Master’s Degree in Electronic Engineering.|
|Navdeep Kapur – Marketing Director Zambia|
|Navdeep Kapur is the Marketing Director for airtel Zambia.Navdeep is responsible for the overall Strategy, Operations and Execution of the Marketing department.|
|He transitioned into airtel from his previous role with Globacom ( popularly known as Glo) a leading integrated telecom company in three west African Countries namely Benin, Nigeria & Ghana where he served as Marketing Director, responsible for the Marketing Strategy, Business Planning and Product , Brand Strategy and road map.In the recent past, Navdeep has headed senior Marketing Management positions in Datacom Solutions and Spice Communications in Punjab, India.He holds a Degree in Chemical Engineering and a Post Graduate Advanced Diploma in Management.|
|Hakim Draa – Supply Chain Director Zambia|
|Hakim Draa, joined airtel in Zambia, as Supply Chain Director in charge of purchasing, Logistics, Real Estate and Facilities, in November 2011.He holds a Degree in Finance and Commerce obtained from Algiers high school of Commerce-University.He has vast experience in Supply Chain management obtained through different positions held with Orascom Telecom in Algeria and Iraq before joining Celtel Group in Niger later in DRC.|