Slavery and racism at Airtel Zambia

Slavery and racism at Airtel Zambia

Dear Editor.
I would like through your popular electronic news bulletin, to bring to the attention of the Zambian people of the happenings at Airtel Zambia. Our employers.
Bharti Airtel of India are racist and perpetuate modern day slavery.
First and foremost, despite making millions of Dollars every month from the Zambian people, Airtel does not have any indigenous Zambian in a strategic management position at airtel Zambia or anywhere in the group as opposed to Indians and Kenyans.
Our current management at Airtel zambia is made up of only foreigners mainly Indians. Even simple jobs such as technicians are now done by Indians who are being shipped in everyday. The following is the composition of our management team.
1. Managing Director-Zimbabwean
2. Finance Director-Indian
3. Sales and Distribution Director-Indian
4. Marketing Director – Indian
5. Technical Director – Indian
6.Procurement Director – Indian
7. Chief Operating officer- Indian
After all these years of operating in Zambia and making all the profits, why hasn’t the company developed some indigenous Zambians to be in critical Management positions? Even in a country such as Malawi the MD for airtel is a local Malawian. The same goes for Nigeria and many other countries. Why is it that in Zambia the whole management is dominated by indians? surely even jobs such as sales, customer service and Marketing are now done by Indians?
These Indians don’t even understand the local culture. The work us like slaves and verbally abuse us. Insults are the order of the day. They insult us for the slightest mistakes with no regard for our dignity as humans beings. If they feel, as they always say, that Zambians are so lazy and thick in the head, then why do they continue doing business here?
Moreover, they have now casualized us. Everybody in customer service is a casual working for an Indian out source company. They work us long hours and pay us slave wages. We are really suffering. The ministry of labour must look at this.
Airtel slave
 BELOW ARE THE DIRECTORS OF AIRTEL ZAMBIA (added by Watchdog)
Fayaz King – Managing Director Zambia
Before joining airtel  Zambia, in August 2010, Fayaz King ably led then airtel  Malawi as Managing Director with excellent results.Fayaz King holds a Master of Business  Administration and Bachelor of Business Studies (Honors) degrees from the  University of Zimbabwe as well as a Diploma in Marketing from the Chartered  Institute of Marketing, United Kingdom
Prior to joining airtel, Fayaz brings 18 years  of FMCG experience from Unilever Zimbabwe where he started his career working  in various commercial roles culminating as Head of Foods. He moved on to Fast  Food operator, Innscor Africa as Group Marketing Director focusing on the  Bakery and Confectionary business.
Andrew Jones –  Finance Director Zambia
Andrew Jones  joined airtel as Finance Director effective 5th December, 2008.Andrew, a UK qualified Chartered Accountant,  brings considerable finance experience to airtel Zambia having been in the  field for 24 years.
Andrew joined  Coopers and Lybrand in 1987 in Blantyre, Malawi as a Manager, becoming a  partner in 2000. He subsequently worked for Carlsberg/Southern Bottlers as  Financial Controller, also in Blantyre. In 2003, Andrew joined the airtel Group  as Finance Director in Sierra Leone and was transferred to the airtel Group in  Malawi in 2006 in the same capacity.
Mark Ocitti –  airtel Zambia Operations Director
Mark joined then Celtel Zambia as  Sales Director in October 2007, moving from Celtel Uganda where he held the  position of Sales Director. While in Uganda, Mark played a leading role in  revamping the operation from worst performer in the group to best performer in  2007. During his time in Zambia, Mark has not only been instrumental in  maintaining the company’s dominant leadership position but also oversaw the  successful rebranding of the company first from Celtel to Zain in August 2009  and more recently from Zain to airtel in September 2010. Mark was promoted from  Sales Director to take on the position of Commercial Director in April 2010 and  further in April 2011 to his current position of Operations Director where he  oversees the company’s zonal operations.
Prior to joining airtel, Mark  worked for Shell East Africa where he was instrumental in maintaining the  leadership position of the brand in East Africa. His last position in the  company was that Retail Sales Manager in Uganda.Mark Ocitti holds a Bachelor of  Statistics degree from Makerere University in Uganda and a Masters in Business  Administration from Herriot Watt University, Edinburgh Business School in the  UK.
Mato Shimabale – Customer Service Director  Zambia
Mato  Shimabale took up his appointment as Customer Service Director for airtel  Zambia in October, 2008.Mato  has been with airtel (then Celtel) since October 2001.
Previously,  Mato worked for Lonrho and National Breweries Plc a subsidiary of SAB Miller.  He holds BA in Economics degree, CIM Advanced certificate and a Post graduate  Diploma in Business Administration.
James Museba – Information Technology  Director Zambia
James Museba was appointed Information  Technology Director in Feb 2006.Prior  to joining airtel he held various senior management positions at African  Banking Corporation (now BancABC) and Interfin Merchant Bank of Zimbabwe. His  experience spans over 19 years in the mobile telecom, banking and information  technology industries. He was responsible for laying the blueprint of an  efficient and robust IT and back office infrastructure for Interfin Merchant  Bank.
James holds a Bachelor of Science in  Computer Science and Mathematics, ACCA Certified Diploma in Accounting and  Finance and an MBA.
Mumbi Kandeke Mwila – Human Resource and  Administration Director Zambia
Mumbi Kandeke Mwila joined airtel then Celtel Zambia  in 2004 and worked in Human Resource Department until 2008.She later Joined   airtel Sierra Leone  where she was  reporting to the Managing Director, she headed-up the HR function, and  transformed it into an exemplary department to the benefit of employees and  stakeholders alike.  She later came back to  Zambia in 2010 in the capacity of Human Resource and Administration Director.
She has certificates in Human Resource, Negotiation.  She is a member of the Human Resource Institute of Zambia, The Human Resource  Institute of New Zealand.Before joining airtel, she worked with an NGO and was  involved in leadership development among female students at the University of  Zambia.
Suraj Sirmoria – Networks Director  Zambia
Suraj Sirmoria is the Networks  Director for Zambia. Suraj is responsible for the overall strategy and  operations of the Networks department.Suraj has over 20 years of  experience in managing network operations. He transitioned into airtel from his  previous role with Nokia Siemens Networks Limited where he served as Networks  Director, responsible for the Network strategy, service delivery and roll out  in India.
He holds a Degree and Master’s Degree in  Electronic Engineering.
Navdeep Kapur – Marketing Director Zambia
Navdeep Kapur is the Marketing Director for airtel  Zambia.Navdeep is responsible for the  overall Strategy, Operations and Execution of the Marketing department.
 He transitioned into airtel from  his previous role with Globacom ( popularly known as Glo) a leading integrated  telecom company in three west African Countries namely Benin, Nigeria &  Ghana where he served as Marketing Director, responsible for the Marketing  Strategy, Business Planning and Product , Brand Strategy and road  map.In the recent past, Navdeep has  headed senior Marketing Management positions in Datacom Solutions and Spice  Communications in Punjab, India.He holds a Degree in Chemical  Engineering and a Post Graduate Advanced Diploma in Management.
Hakim Draa – Supply Chain Director Zambia
Hakim Draa, joined airtel in Zambia, as Supply Chain Director in charge of purchasing, Logistics, Real Estate and Facilities, in November 2011.He holds a Degree in Finance and Commerce obtained from Algiers high school of Commerce-University.He has vast experience in Supply Chain management obtained through different positions held with Orascom Telecom in Algeria and Iraq before joining Celtel Group in Niger later in DRC.

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