‘Thanks to ZWD, MTN has refunded me’

Screen Shot 2016-01-25 at 17.47.37T’HANKS TO ZWD, MTN HAS REFUNDED ME’

Good Evening Dear watchdog!

On Saturday, you published my Email where I complained of MTN Zambia stealing from poor Zambians, where I was also a victim, after my K60 was deducted from my account, but never sent me the services I paid for., I complained to their customer agents for a week and some days without any help, but that very day (Saturday) when you published my complaint, MTN back office called me twice, to apologize and assuring me that they’ll refund me.

Today MTN Zambia has credited my account with 60 Kwacha Airtime, attached are the screen shots of the refunds.

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