Unreliable ZRA electronic system

Dear watchdog
Please keep my identity concealed.
I am a regular tax payer.
It has become very frustrating that every month before submission date, ZRA electronic systems suffer a downtime. I have been making submissions since the past 2 years. By now it has become very clear that they are deliberately bringing the system down, so that they can charge tax payers with hefty penalties. I am now “owing” them 30,000 due to late submission, because of their deliberate shutdown of systems. I wonder how many more people out there are suffering due to their tricks.
We are tired already of the difficult economic situations prevailing. Even queuing up for food. We are fed up of this regime.

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