When the medical and support staff realized the seriousness of our resolve to expose to management and the media the maladroit and gawky behavior they exhibited towards patients and their relatives, our father was promptly attended to and even the doctors that they alleged were not present were fished out from clinic 7.It is very unfortunate that in a country were we all know that health care is a basic human right and not just a prerogative of a few, we continue to be subjected to such inept and mediocre treatment by the staff in health institutions we help to fund through the numerous direct and indirect taxes we continue to pay.
The question that has continued to linger in my mind after that day is – How many people have died out of negligence, derision, cynicism coupled with the inept and mediocre services they receive just because they fear to speak out?
The PF Michael Chilufya Sata led government was elected to office on the pro-poor platform and my plea is that let the powers that be not abandon their stance now that they are in office.
Let the Minister of Health, his deputies and possibly permanent secretary Dr. Peter Mwaba conduct random checks in hospitals and clinics to see and prove what the public has continued to complain about the work culture of support and medical staff in our health facilities.
Concerned and affected member of the public