Zanaco rebasing mess

Déar Editor
If I had a way I would have fired ALL the ZANACO managers at the following branches:
Min of Finance
Cairo Road Business Centre
North End
I wanted to withdraw money on 2nd January 2013 and all these branches were telling me “the system is down”! So I couldn’t get any services. For the devil’s sake why couldn’t these guys go manual?? Really is this fair?
These chaps had a bank holiday; what were they doing? Is it their IT managers who have failed the bank? Then fire them. I am sure some people lost business and even loved ones as a resul of this GROSS inefficiency.
We have complained about this bank’s poor delivery. Its high time it was closed so that those that are serious can offer better services.

DM

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