Zanaco rebasing mess

Déar Editor
If I had a way I would have fired ALL the ZANACO managers at the following branches:
Min of Finance
Cairo Road Business Centre
North End
I wanted to withdraw money on 2nd January 2013 and all these branches were telling me “the system is down”! So I couldn’t get any services. For the devil’s sake why couldn’t these guys go manual?? Really is this fair?
These chaps had a bank holiday; what were they doing? Is it their IT managers who have failed the bank? Then fire them. I am sure some people lost business and even loved ones as a resul of this GROSS inefficiency.
We have complained about this bank’s poor delivery. Its high time it was closed so that those that are serious can offer better services.


Share this post